It’s estimated that around five-six billion items get returned each year. This number has only grown in the past few months as consumers turn to online shopping to purchase more products. Unfortunately, shopping online doesn’t allow consumers to view and handle products in-person. This can lead to consumers being surprised by what they receive.
Although the reasons for returning items vary based on type of product and situation, the most common reasons include:
- Items appearing different in person
- Items do not fit properly
- Receiving multiples of the same item as gifts
- Item found at a better price at another location
Most of the items returned are unopened. Unfortunately, retail stores and online markets can no longer sell these items as new. Instead, they sell them at deeply discounted prices to companies like DT Lots.
Reselling Customer Returns
When done right, resellers can make a lot of money selling customer returns. Resellers can choose to sell through ecommerce websites, swap meets and flea markets, or through their own brick-and-mortar store. It’s not uncommon for small businesses to purchase large amounts of liquidation merchandise to keep their shelves stocked year-round.
Before deciding where to sell customer returns, it’s important to research which platforms have the greatest demand for your products. Start by searching popular websites and auction platforms to see what other people are selling. Checking “sold” items allows you to see how much money other resellers actually received for the products they offer. This is a great starting point for determining sale price and potential profit.
Where to Source Customer Returns
Individuals looking to make extra money or start a profitable business can purchase pallets or truckloads of customer returns from a secondary retailer. However, it’s important to locate a respected and trustworthy supplier.
Locate a liquidation supplier with years of experience offering quality merchandise for sale. Even if you don’t plan to offer different types of merchandise now, locating a supplier that offers a wide range of customer returns allows you to expand your offerings and grow your business in the future.
DT Lots has years of experience providing pallets and truckloads of customer returns from a wide range of categories including electronics, baby products, home goods, tools and hardware, and much more. Please contact us for more information about purchasing pallets of customer returns.


Anyone in the furniture business knows how hard it is to stay ahead of the competition. With so many furniture companies around, it can be extremely hard to stand out above the rest. Resellers of furniture must keep their prices low and quality high. No one wants to purchase poor quality furniture that requires replacement after just a few months.
Resellers and small businesses looking to purchase large amounts of retail store returns and shelf pulls need to make sure they partner with the right liquidation supplier. It’s important to locate a supplier that offers low prices and high-quality products. This not only helps ensure your business can make money, it also helps ensure the satisfaction of your customers. This is crucial if you wish to attract repeat business and referrals.
Ecommerce websites like eBay and Amazon have become extremely popular platforms for resellers. Using websites like these allows entrepreneurs, small business, and even large companies to reach more people in less time than possible with any other platform. However, it’s important that resellers understand this highly competitive market. With just a little research and the right liquidation partner, resellers stand to make significant profit reselling liquidation electronics online.
Reselling liquidation merchandise offers numerous benefits to resellers and their customers. In addition to allowing business owners to spend less money on inventory, buying liquidated items makes it possible to offer high quality merchandise at significantly reduced prices.
Reselling liquidation inventory is an excellent way to make money fast without spending a lot of money up front. When done right, resellers stand to make impressive revenue.
Reselling benefits retail stores, resellers, and consumers. In addition to keeping overstock, customer returns, shelf pulls, and closeouts out of our landfills, purchasing liquidation inventory allows resellers to start selling fast with very little up-front cost. Because resellers pay less for liquidation merchandise, they are able to pass these savings on to their customers.
Starting your own business takes a lot of research and planning. In addition to determining the space and people needed to run the business, entrepreneurs must decide what types of products to offer and how to effectively market and sell them to consumers.